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A technician records a job in the Insyte Tracker app (or with a paired Ordro EP8 headset camera). The recording uploads securely, and our AI transcribes the audio, analyses the video against the SOP and procedure documents you've uploaded, and produces a structured compliance report you can view on the dashboard or download as a PDF.

You can record directly in the Insyte Tracker mobile app, and we support the Ordro EP8 headset camera for hands-free capture. Recordings are always made live in the app — there's no importing of existing files from your phone's gallery.

Account admins add technicians from the web dashboard. Each plan includes a set number of user seats (Starter 3, Professional 6, Enterprise 12); adding a technician beyond your included seats adds a billed seat. Each new technician receives a welcome email to set up their login.

We offer Starter, Professional and Enterprise plans, billed monthly or annually (annual saves 20%). Prices are shown exclusive of VAT, which is added at checkout. A free trial is included with the Starter plan, with no credit card required to start. To upgrade or downgrade, contact our team and we'll make the change. See the pricing page for full details.

On the login page, click “Forgot your password?”, enter your email, and we'll send you a secure link to set a new one. The link arrives by email, so check your inbox (and spam folder) if you don't see it right away.

Your videos, reports and technician profiles are stored in a secure, encrypted cloud. Your data is yours — we never share it and never sell it. For the full detail, see our Privacy Policy and Data Processing pages.